COVID-19 STATUS UPDATES: 8.26.20
With the safety of our employees, contractors, and customers at top of mind, our goal is to keep our service running without any interruptions. Currently, PrideBasics.com is open and still taking new orders, but turnaround times will be slower than normal.
Your patience and understanding is appreciated in customer service response times as we work through these unprecedented times in e-commerce production and shipping.
- All products that we offer are still available to be fulfilled
- Production of orders are seeing delays of 10-12 business (Monday – Friday) days
- Shipping times within the US have not been interrupted yet but eventual delays are expected
- Shipping to Canada, Australia, and Europe should expect delays
- Expect long delays if you wish to ship to China, Hong Kong, other countries listed here
- We’re constantly monitoring the situation and will make further changes if needed.
If you have any questions, contact us via firstname.lastname@example.org
Please stay safe.
All the best,